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Articles published in 2026

Blog | Analysis and insights on post-sales, customer success and AI

The only asset that belongs to you: why your chess repertoire is the last thing worth defending in an AI-first company

Everything that worked in your industry is already in the training data. Everything that broke is not. Why the record of local failure, produced almost entirely after the signature, is becoming the only proprietary asset in enterprise software, and why almost nobody is collecting it. Ninety-five percent. That is the share of enterprise generative AI pilots that produced no measurable profit-and-loss impact, according to MIT's Project NANDA in its July 2025 report The GenAI Divide, dr...

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Blog – Analysis and Reflections by Mathilde Henry

A conversation amongst peers on post-sales, AI and valuation.

For CEOs, division heads, CFOs, board members and private equity operating partners who wish to engage with an executive-level analysis of post-sales SaaS, AI monetisation and transformation at C-suite level.

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