EXECUTIVE COMMITTEE · SAAS GLOBAL PUBLISHER · AI & AFTER-SALES
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A peer-to-peer discussion on digital transformation and SaaS AI.
This section is intended for CEOs, division heads, CFOs, board members and private equity software operating partners who wish to explore an executive perspective on post-sales, service margins, vertical and agent-based AI, and leadership within the Executive Committee (COMEX)
The most productive conversations between senior managers always begin with a decision that needs clarifying or a proposition that needs challenging.
Start the conversation.
Areas where I am most helpful: post-sales transformation, gross margin on services, services-led ARR, NRR, monetisation of agent-based AI, and governance and leadership on the executive committee of a SaaS provider.
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French - English - German
SCOPE
Americas · EMEA · APAC · Based in Paris
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Please provide some background information (company, role, subject of the dispute). I will reply personally within 48 working hours.
TOPICS FOR DISCUSSION
Three areas where I add the most value.
Beyond the content we publish, it is the operational decisions that best shape our discussions.
Post-sales processing
Reorganisation of Sales, Services and Customer Success under a unified P&L, services gross margin, NRR, services-led ARR.
Vertical & agent-based AI
Monetising AI post-signing, cost allocation, board-ready business cases and governance of the AI roadmap.
SaaS Executive Leadership
COMEX leadership, aligning several thousand staff, driving change whilst retaining key talent.
After-Sales Mode
Growth is achieved after the contract is signed. The contract isn’t the finish line — it’s the starting line.
After Sales Mode is a newsletter about what happens once the contract has been signed:
- how results are delivered,
- how value is captured,
- how AI is quietly rewriting the rules of consultancy, SaaS and professional services.
No fluff, no frameworks just for show — just clear, contrarian thinking for executives, private equity professionals and SaaS leaders who know that the post-sales phase is where corporate value is built or destroyed.
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