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ABOUT US · SAAS EXECUTIVE COMMITTEE

Executive at COMEX. Global SaaS publisher. Trilingual.

For over twenty years, I have been leading international post-sales organisations for SaaS providers, at the intersection of strategy, nine-figure P&Ls, Professional Services, Customer Success, vertical and agent-based AI, and executive leadership.

What drives me: transforming a post-sales operational model into a driver of valuation, without compromising on margins, NRR or team engagement.

Portrait of Mathilde Henry presenting her background

MY CAREER PATH

A career built in the SaaS sector, spanning three continents.

Profile of Mathilde Henry, Executive Advisor specialising in post-sales, customer success and the transformation of SaaS organisations.

My career has been shaped by my time at global SaaS and software companies, where growth, margins and the AI strategy have become key topics for the Executive Committee and the Board.

I have managed businesses worth several hundred million euros, structured multicultural organisations spanning the Americas, EMEA and APAC, led post-sales transformations and supported teams of over 1,000 employees.

SymphonyAI (Executive Committee, vertical and agent-based AI for retail, FMCG and the supply chain), Adobe (Managing Director, EMEA Professional Services), Dassault Systèmes (cloud and services), Capgemini, Galeries Lafayette: all environments where aligning strategy, P&L and people leadership has been crucial.

Trilingual in French, English and German. HEC Executive MBA. My belief is that software companies which outperform are those that align vision, P&L, post-sales operations and team engagement under a single executive leadership.

VALUES

The principles that guide my leadership style.

High standards, accountability, transparency, human intelligence. These are the qualities I strive to embody in every executive role.


Clarity

P&L EMEA Professional Services managed by Adobe.


Requirement

Maintain profit margins, NRR and growth simultaneously. Do not have to choose between the three.


Leadership

Transform without losing commitment, trust or key talent.


Lasting impact

To create value that endures beyond the term of office, for both shareholders and staff.

ITINERARY

Some key environments.

Each company has helped shape my executive understanding of post-sales transformation, the P&L and SaaS leadership.

SYMPHONYAI

Executive Committee · Vertical & Agent-Based AI

Post-sales strategy for a global SaaS provider, the CINDE Connected Retail platform, and the monetisation of vertical, generative and agent-based AI for the retail, CPG and supply chain sectors.

ADOBE

Managing Director, EMEA · Professional Services & AI

EMEA P&L Management for Professional Services, service-led transformation, integration of AI into post-sales operations, profitable growth and Customer Success performance.

DASSAULT SYSTÈMES · CAPGEMINI · GALERIES LAFAYETTE

Cloud, international programmes and digital transformation

Innovative cloud models, international scaling, complex multi-country programmes, modernisation of operations and large-scale change management.

What interests me today


Leading a global SaaS provider at Executive Committee or Board level, where post-sales can be transformed into a driver of valuation:

• vertical platforms,

• agent-based AI,

• service-intensive software,

• multi-continental environments.

I identify with organisations that aim to simultaneously drive growth, gross margin, NRR and their AI strategy, without compromising on team engagement or shareholder transparency.

At the same time, I regularly share my analyses on developments in SaaS models, post-sales, vertical and agent-based AI, and executive leadership within complex organisations.


A conversation amongst peers about post-sales, AI and valuation.

For CEOs, division heads, CFOs, board members and private equity operating partners who wish to engage with an executive-level analysis of post-sales SaaS, AI monetisation and transformation at C-suite level.

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